Client photos & media

Their visits. Their photos. Together.

Keep client photos with their visit history. Compare two visits, record sharing consent and organize images for your menu.

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Hannah, August to today

Put two visits side by side.

Keep visit photos on the client’s record. Compare any two, with their dates and context in view.

Illustrative comparison · example client photos

  1. Taken at the visit.

    Add from the appointment or directly to the client’s record.

  2. Marked and tagged.

    Before, after, progress or reference; the body area, a more specific area like left cheek, and a short note.

  3. Shown together.

    Choose two photos by area or date, side by side or with a slider.

Photo comparison and sharing context
  • Side by side or a slider. Choose any two of their photos.
  • One area at a time. Filter their photos to the face, hands or another area.
  • When each was taken. Each photo’s date and how many days apart they were taken.
  • Ask before you share. Their answer about marketing use is noted on the photo.
When a treatment has no picture

Let your menu show your work.

Illustrative image selection

Add your photos once. Choose from the same library for treatments, products and packages.

Adding and choosing images
  • Add up to 20 JPEG, PNG, WebP or HEIC photos, up to 10 MB each, and record their use
  • A file that can’t be added is named with its reason; the others can still go in
  • The first photo on a treatment becomes its main photo
  • Search your photos by name
When someone asks, “Can we post this?”

The answer is on the photo.

Illustrative consent record

Keep the client’s answer about marketing use with the photo: given, declined or withdrawn, plus an optional note and its history.

A record of their answer, not a signed photo release.

Consent history and permissions
  • Client photos also appear in Media, filed as Client photos; their category cannot be changed
  • A client photo needs consent recorded as given to become public or appear on your website. It is never offered for your menu or campaign emails
  • Only team members with the consent permission can record it
  • Under Client photos, filter by consent
See the media library in EstheticSense
Media in the staff app: the business's photos in one grid with search, Add photos and filters for Treatments, Products, Packages, Your brand, Promotions and Client photos; each photo marked Public.
Open full-size product capture (new tab)
Also included

The rest of Media.

Grouped by the moment you need it.

Add and find
  • Filter by what a photo is used for
  • Sort by newest, name or most used
  • Create or rename folders, move and filter photos, and delete empty folders
  • Tags, with suggestions from tags you've used
  • Select several photos to move, tag or delete together
Each photo
  • Change its name, description, tags or what it's used for
  • See which treatments, products and packages it is on
  • Rotated correctly, with small previews generated and location and camera details removed
  • Logos keep their transparent background
  • Download a photo’s original file from its details
  • Delete a photo, and it comes off your menu and website
  • Photos you haven’t made public, including client photos, can’t be opened by anyone outside your team, even with the file’s address
Where photos are used
  • Make a photo public and copy its link
  • With the Website builder (beta): choose photos for your site; they go public when you next publish
  • With Campaigns: choose a photo for an email; it becomes public when used
  • Add a new photo from inside the picker, filed for that spot
  • Make a public photo private again, and its public copy is deleted and taken off your website
  • Put a client photo on your website once its consent is recorded as given
Client photos
  • Filter by photo type, service or date
  • The same clean-up for client photos, and only real image files accepted
  • Consent changes in allowed steps; going back to given needs a note
  • Delete a photo from a client's record
  • Choose how many days deleted photos are kept, 30 by default
  • Recording consent as declined or withdrawn makes the photo private again, deletes its public copy and takes it off your menu and website
  • Switch a client’s photos to a timeline in date order, with the days between each
  • Pair a before photo with an after photo so they stay linked and show together in the gallery
  • Adding a photo from an appointment suggests its type from where the visit stands and its body area from the service, and an after photo offers to pair with that visit’s before
  • Open an appointment to see the before and after photos taken on that visit
  • On a visit with more than one service, each photo is filed against the exact service it was taken for
  • If a photo doesn’t finish saving, nothing is left in storage and no storage credits are used
  • Only team members whose role includes client photos can open them, and only those who manage photos can add, pair or delete
  • A provider limited to their own work sees and adds photos only for their own services on a shared visit
On your iPhone
  • Media in the iPhone app
  • Add a photo to Media from your phone's camera
  • Add a client photo from the camera or photo library, to the client or the open appointment
  • Browse a client’s gallery by type, pairs or timeline; open photos full screen or see each visit’s photos from its appointment
  • Record a client photo's consent
  • Make a photo public or private
  • Choose from your photos when adding one to a treatment, product, package or your website
  • Pair an after photo with its before, and open the pair side by side or in a slider
  • Change a photo’s type, body area or note, unpair it, or delete it

Before you decide

Switching from another tool?

Plan the move before anything changes at your business.

Plan the switch →
What does it cost?

See what the one plan includes.

See pricing →
Not available yet

Clients can't yet see their photos or answer about marketing use from their Client Account. Consent is recorded by your team, not signed by the client; a signed photo release isn't available yet. There's no built-in editor or watermarking, folders don't nest, and the Android app comes later. Media is a tool, not legal advice or a compliance guarantee.

Related ClientsForms & templatesWebsite builderCalendar & scheduling

See the workflow

See every photo find its place.

Walk through sample treatment photos, public-use permissions and a client photo added from a visit. No prep needed.

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$19 first provider · $149 maximum per location